Learn what firmware is, what to check before starting the update, and how to update and view your firmware version in the Polsen Health app.
What is firmware?
Firmware is the software built into the Polsen watches. It keeps your watch running smoothly and enables new features. When an update is available, you’ll receive a message in the app prompting you to install it.
We recommend updating whenever a new version is released, as updates often include improvements, fixes, and support for new functionality.
How to update the firmware
Open the Polsen Health app.
Make sure your watch has at least 40% battery.
Make sure your watch is connected. You’ll see a green circle in the top right.
- Tap the firmware update banner at the top of the Home screen, and follow the in-app instructions.
During installation, it’s normal for your watch and the app to disconnect and reconnect several times.
The update may take several minutes. Avoid interrupting the process.
Once it's finished, to double-check that the firmware is up-to-date, tap the watch icon in the top right to open Device Details.
How to view your firmware version
Your watch must be connected to the app to show the firmware version. To check it:
Open the Polsen Health app.
Tap the watch icon at the top right to open the Device Details screen.
Your current firmware version will be displayed on this screen.
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