My watch hands are stuck

• Ensure your NOWATCH B isn't running out of battery
• Watch hands not syncing after charging
• Reboot your watch to fix the watch hands issue

Ensure your NOWATCH B isn't running out of battery

Charge your watch as displayed in this article to ensure it has enough battery.

Reboot your watch to fix the watch hands issue

If the hands are still stuck despite charging and connecting with the app, try the following:

1. Force-close the Polsen app.
2. While wearing the watch, press and hold the crown of your device for about 15 seconds until it vibrates.
3. Check the watch hands once more and, if needed, set the time via the app.